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What information do I need to supply in order to submit my application?
Please register your application with the details requested as part of the application
registration flow.
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How do I get my application approved?
Please send a request using the
Contact Us form with the subject
"Application Approval Request."
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Which developer type should I choose to register my Brokerage Agency company account?
To register your Brokerage Agency company account, you should choose the "Developer from
Brokerage Agency" option. This type is perfect if your main focus is on health insurance
brokerage services, as it enables you to manage and integrate various brokerage-related
functionalities seamlessly.
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What information do I need to prepare before registering as a Brokerage Developer?
Before registering as a Brokerage Agency company account, you need to prepare the following
information:
First, you will need your Agency/Brokerage EIN number if your company is Brokerage
Agency/Entity. This will be used to validate the group setup for your Brokerage Agency/Entity.
Next, gather your company information. This includes your business legal name,
company email domain to be used for all business/account login communications, physical
addresses, company phone, website URL, and customer support email/phone. Ensure you have the
correct company email domain, street address, city, state, and zip code.
You also need to ensure that the primary person registering the account is
authorized to do so on behalf of the company. Provide business/work contact details for primary
and secondary authorized persons. The primary and secondary authorized persons can be technical
contacts with work emails.
Lastly, before registering, we suggest you create an email distribution list (DL)
with the company email domain provided earlier to include your technical person(s) who can log
in to the CareFirst Developer Portal. The benefit of an email DL is that your authorized person
can manage access to the CareFirst Developer Portal. This account email address will be used to
log in to the developer portal.
Having this information prepared will streamline the registration process and help
avoid any delays.
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Who is eligible to register a company account for a Brokerage Agency?
To register a company account for a Brokerage Agency, the eligible person must be an authorized
technical individual in the role of manager or above. This person should own and manage the
application and its credentials. Additionally, the authorized person should be responsible for
managing the people included in the account email distribution list. This ensures that only
qualified and responsible individuals have access to the account and can oversee its proper use.
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Who should be the point of contact for customer service?
The point of contact for customer service should be a support email distribution list (DL) that
includes the email addresses of technical personnel. This primary authorized individual should
be able to identify and provide the technical support email address and phone number for any
technical conversations between CareFirst and the company. This setup ensures that all technical
inquiries are handled efficiently and by the appropriate personnel.
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Why is the company email domain is required for company account registration?
Using a company email domain for account registration is essential for several reasons.We use a
company email domain to ensure that all business communication is conducted using this domain
and not personal email addresses like Gmail, Yahoo etc. All email addresses are validated to use
this domain.