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Which APIs are available as part of the CMS Interoperability and Patient Access Rule?
The CMS Rule requires regulated Health Plans to provide
the following APIs:
1. Patient Access API: The Patient Access API requires a Health Plan member to authorize
access to their data. This API is inclusive of Carin BB and US Drug FHIR Implementation
guides.
2. Provider Directory: This is a public facing API not requiring authorization from the
member. This API implements Plan-Net FHIR guides.
3. Payer-to-Payer Data Exchange: Ability for health plans to share health information with
another health plan to which the member transitions.
Please look into API Products and API documentation for more details.
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What information do I need to supply in order to submit my application?
Please register your application with the details
requested as part of the application registration flow.
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What can I access when I have registered as a developer?
CareFirst is taking a "Patient first" approach and
supporting a growing number of HL7 FHIR Implementation Guides in addition to Non-FHIR APIs. You
will be able to request access to FHIR Patient Access APIs for as well as network of contracted
providers via the Provider Directory API for eligible CareFirst Plans and providers network
using Provider API.
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How do I register as a developer with CareFirst Developer Portal?
CareFirst provides a developer portal for developers to
register. Please click the "Register" link on the top menu of this portal. You will need to
provide your email address, phone and other details to register you as a developer during the
registration process. Once your registration is complete, you can login as developer on the
portal.
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Where do I go to request API keys?
You will be able to view your application credentials,
i.e., API Key and API Secret, once your application is approved via the developer portal. Please
navigate to the list of your applications after login and click View Credentials.
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What information do I need to prepare before registering as a company account?
Before registering as a company account, you need to prepare the following
information:
First, you will need your Agency/Brokerage EIN number if your company is Brokerage
Agency/Entity. This will be used to validate the group setup for your Brokerage Agency/Entity.
Next, gather your company information. This includes your business legal name,
company email domain to be used for all business/account login communications, physical
addresses, company phone, website URL, and customer support email/phone. Ensure you have the
correct company email domain, street address, city, state, and zip code.
You also need to ensure that the primary person registering the account is
authorized to do so on behalf of the company. Provide business/work contact details for primary
and secondary authorized persons. The primary and secondary authorized persons can be technical
contacts with work emails.
Lastly, before registering, we suggest you create an email distribution list (DL)
with the company email domain provided earlier to include your technical person(s) who can log
in to the CareFirst Developer Portal. The benefit of an email DL is that your authorized person
can manage access to the CareFirst Developer Portal. This account email address will be used to
log in to the developer portal.
Having this information prepared will streamline the registration process and help
avoid any delays.
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Who is eligible to register a company account?
To register a company account, the eligible person must be an authorized
technical individual in the role of manager or above. This person should own and manage the
application and its credentials. Additionally, the authorized person should be responsible for
managing the people included in the account email distribution list. This ensures that only
qualified and responsible individuals have access to the account and can oversee its proper use.
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Who should be the point of contact for customer service?
The point of contact for customer service should be a support email distribution list (DL) that
includes the email addresses of technical personnel. This primary authorized individual should
be able to identify and provide the technical support email address and phone number for any
technical conversations between CareFirst and the company. This setup ensures that all technical
inquiries are handled efficiently and by the appropriate personnel.
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Why is the company email domain required for company account registration?
Using a company email domain for account registration is essential for several reasons.We use a
company email domain to ensure that all business communication is conducted using this domain
and not personal email addresses like Gmail, Yahoo etc. All email addresses are validated to use
this domain.
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Why am I not receiving a verification code in the email distribution list (DL)
There could be several reasons why you are not receiving a verification code in the email distribution list (DL):
1. Email Filtering: The email containing the verification code might be filtered out by your email system's spam or junk filters. Ensure that the email address sending the verification code is added to your safe sender list.
2. DL Configuration: The distribution list might not be configured to receive external emails. Check with your IT department to ensure that the DL is set up to accept emails from external sources.
3. Email Address Validation: Ensure that all email addresses in the DL are validated and correctly configured to receive emails. Sometimes, issues with individual email addresses within the DL can cause delivery failures
If you continue to experience issues, it might be helpful to contact your IT support team for further assistance.